LEGAL - PRIVACY POLICY AT PRIMAVERA TANGO

Revised version
Effective: 20 September 2026 (Previous version⁠)

PRIMAVERA TANGO PRIVACY POLICY

Welcome to Primavera Tango. Our website www.primaveratango.com.au, www.onlinetangoacademy.com and its associated domains and applications (collectively, the “Sites”) are operated by Primavera Tango, a sole trader business operated by Dean James Beattie. In this Privacy Policy, Primavera Tango may be referred to as “Primavera Tango”, “we”, “us”, or “our”.

The Online Tango Academy means the online education area operated by Primavera Tango, including its online courses, memberships, subscriptions, educational videos, instructional materials, and related digital content. The Online Tango Academy forms part of the Services provided by Primavera Tango and is not a separate legal entity.

Primavera Tango collects, holds, uses and discloses personal information in connection with its various services and offerings, including, but not limited to, group dance classes, private lessons, practica, workshops and other dance education, wedding dance lessons and packages, photography and film/video services, performances, productions and events, ticket sales, studio and venue bookings, memberships and courses through The Online Tango Academy, newsletters, donations, competitions, promotional activities and merchandise (collectively, the “Services”).

The Services may be delivered through the Sites, online through third-party platforms, over the telephone, by email, or in person at our premises or other locations specified by Primavera Tango.

This Privacy Policy explains how we collect, use, store, protect and disclose personal information obtained through your use of the Sites and/or Services. Where applicable, we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using the Sites and/or Services or providing personal information to us, you acknowledge that your information may be handled in accordance with this Privacy Policy and applicable law. Please read this Privacy Policy carefully. If you have any questions or concerns about our privacy practices, please contact us using the details provided in Section 15.) Contact.

1.) Your Privacy
1.1) Primavera Tango recognises that privacy is important to our customers, students, participants, patrons, supporters, donors, subscribers, website users and other individuals who interact with us.
1.2) This Privacy Policy explains how we collect, use, store, protect and disclose personal information and how you may request access to or correction of personal information held by us.
1.3) We aim to collect and handle personal information fairly, transparently and only for purposes reasonably necessary for our business activities and the delivery of our Services.
1.4) Nothing in this Privacy Policy limits any rights or remedies available to you under applicable privacy or consumer protection legislation.

2.) What We Collect
2.1) Personal Information
Personal information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information is recorded in a material form or not. Depending on how you interact with us, we may collect personal information including:
a) Your full name;
b) Email address;
c) Telephone number;
d) Postal, residential or billing address;
e) Booking, enrolment and attendance information;
f) Purchase, payment and transaction information;
g) Membership, subscription and account information;
h) Information provided through enquiries, feedback, competitions, donations or promotional activities; and
i) Other information you choose to provide to us.
2.2) Online Tango Academy Information
When you register for, subscribe to or purchase access to The Online Tango Academy, we may collect information including:
a) Your name and email address;
b) Account and login-related information;
c) Membership, subscription and course details;
d) Course enrolment and access information;
e) Payment and billing information; and
f) Communications relating to your account, subscription or purchased content.
2.3) Health, Safety and Accessibility Information
You may voluntarily provide information about an injury, physical limitation, medical condition, accessibility requirement or other circumstance that may affect your participation in an Activity or Service. We will only collect or use this information where reasonably necessary for purposes such as safety, accessibility, participation or service delivery, and in accordance with applicable law.
2.4) Photography, Video and Recordings
We may collect photographs, video recordings, audio recordings and other visual material in connection with classes, performances, events, productions, promotional activities and educational content.
2.5) Automatically Collected Information
When you use our Sites or Services, we may automatically collect information such as:
a) Your IP address;
b) Browser and device information;
c) Operating system;
d) Pages visited and website interactions;
e) Date, time and duration of visits;
f) Referral information; and
g) Information about your interaction with emails, links and digital content.
2.6) We generally do not seek to collect sensitive information. Where sensitive information is provided or collected, we will handle it in accordance with applicable law and, where required, obtain your consent before collecting or using that information.

3.) Who We Collect From
3.1) We may collect and hold personal information about:
a) Customers, including ticket purchasers and class attendees;
b) Students and participants in dance classes, workshops, private lessons and other Activities;
c) Members, subscribers and purchasers of The Online Tango Academy;
d) Wedding dance clients;
e) Patrons and attendees at performances and events;
f) Donors and supporters;
g) Newsletter subscribers;
h) Competition and promotional participants;
i) Volunteers, contractors and service providers; and
j) Other people who communicate or interact with Primavera Tango.
3.2) Where our Services involve children or young people, we may collect personal information from the participant or their parent or legal guardian for purposes including registration, administration, safety, communication and participation.
3.3) We may collect information from parents or legal guardians where reasonably necessary or required by law.

4.) How We Collect Information
4.1) We collect information through various methods, including:
a) Website forms and checkout processes;
b) Account registration and subscription forms;
c) Class, workshop and event bookings;
d) Email, telephone and written communications;
e) In-person interactions;
f) Competitions, surveys and promotional activities;
g) Newsletter subscriptions;
h) Donations and supporter registrations;
i) Social media platforms;
j) Third-party booking, payment and service providers; and
k) Cookies, analytics and similar technologies.
4.2) Where reasonably practicable, we collect personal information directly from you.
4.3) We may also receive information from third parties, including booking platforms, payment providers, event partners, venues and service providers.
4.4) When you use our Sites, we may use cookies and similar technologies to operate essential website functions, maintain account and checkout functionality, understand website usage, improve website performance, monitor security and measure marketing engagement.
4.5) You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our Sites or Services.

5.) Security & Integrity
5.1) Primavera Tango takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
5.2) Security measures may include access controls, passwords, restricted access, secure systems and other appropriate technical and organisational measures.
5.3) No method of electronic storage or transmission is completely secure. We cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.
5.4) If we become aware of a data breach involving personal information, we will assess and respond to the incident in accordance with applicable legal obligations.
5.5) Where required by law, we will notify affected individuals and relevant authorities.

6.) Storage & Security
6.1) Personal information may be stored or processed by Primavera Tango and by third-party service providers used to operate our Sites and Services.
6.2) Some third-party providers may store or process information outside Australia, including in countries such as the United States.
6.3) The location of third-party providers may change as our services and technology systems develop.
6.4) Where applicable, we will take reasonable steps to ensure that overseas disclosures are handled in accordance with relevant privacy obligations.
6.5) We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.
6.6) When personal information is no longer required, we will take reasonable steps to destroy, delete or de-identify it, subject to legal and operational requirements.

7.) How We Use Information
7.1) We may collect, hold, use and disclose personal information for purposes including:
a) Providing and administering our Services;
b) Processing bookings, purchases and payments;
c) Providing access to The Online Tango Academy;
d) Managing memberships, subscriptions and customer accounts;
e) Organising classes, workshops, performances, events and productions;
f) Providing customer support and responding to enquiries;
g) Sending administrative, transactional and account-related communications;
h) Sending newsletters and marketing communications where permitted;
i) Improving and maintaining our Sites and Services;
j) Preventing fraud, misuse and unauthorised access;
k) Managing disputes and enforcing applicable terms;
l) Maintaining business and customer records;
m) Complying with legal and regulatory obligations; and
n) Other purposes reasonably necessary for the operation of Primavera Tango.
7.2) Marketing and Communications
We may use personal information to send communications about:
a) Dance classes, workshops and private lessons;
b) Performances and events;
c) The Online Tango Academy;
d) Newsletters and educational content;
e) Products, promotions and special offers; and
f) Other Services provided by Primavera Tango.
7.3) You may unsubscribe from marketing communications at any time by using the unsubscribe facility provided or contacting us directly.
7.4) You may continue to receive essential administrative, transactional or account-related communications.
7.5) We do not sell your personal information.

8.) When We Disclose Personal Information
8.1) Primavera Tango may disclose personal information where reasonably necessary for the purposes described in this Privacy Policy or where disclosure is otherwise permitted or required by law.
8.2) We may disclose personal information to:
a) Website and hosting providers;
b) Payment processors and financial service providers;
c) Email and newsletter service providers;
d) Booking and ticketing platforms;
e) Course, membership and subscription platforms;
f) Website analytics and technology providers;
g) Professional advisers, including accountants, lawyers and insurers;
h) Venues, event partners and service providers;
i) Government bodies, regulators or law-enforcement agencies where required or permitted by law; and
j) Other parties where you have provided consent or disclosure is otherwise legally permitted.
8.3) We take reasonable steps to ensure that service providers handle personal information appropriately and, where reasonably practicable, use it only for the purposes for which it has been provided.
8.4) We may disclose personal information where reasonably necessary to protect the rights, safety, property or legitimate interests of Primavera Tango, our customers or another person, subject to applicable law.

9.) Your Choices
9.1) Submitting Personal Information
If you do not wish to provide personal information, you may be unable to access or participate in certain Sites or Services that require the information.
For example, personal information may be required to process a booking, purchase, payment, account registration, course enrolment or customer-service enquiry.
9.2) Accessing Personal Information
You may request access to personal information we hold about you by contacting us at info@primaveratango.com.au
We may need to verify your identity before responding to your request.
9.3) Correcting Personal Information
You may request that we correct personal information that is inaccurate, incomplete or out of date.
Requests should be sent to info@primaveratango.com.au
9.4) Anonymous and Pseudonymous Interactions
Where reasonably practicable, you may interact with us anonymously or by using a pseudonym.
This may not be possible where we are required to identify you or where identification is reasonably necessary to provide a particular Service, process a payment, manage a booking or comply with legal obligations.
9.5) Cookies and Similar Technology
You can control or delete cookies through your browser settings. Disabling cookies may affect the functionality of our Sites or Services.
9.6) Marketing and Advertising
You may unsubscribe from marketing communications by selecting the unsubscribe option in the relevant email or contacting us at info@primaveratango.com.au
You may continue to receive administrative or transactional communications relating to your dealings with us.

10.) Third Party Websites
10.1) Our Sites and Services may contain links to or functionality provided by third-party websites, platforms and services.
10.2) Third-party websites and platforms are operated independently of Primavera Tango and may have their own privacy policies and terms and conditions.
10.3) When you use a third-party website or service, your personal information may be collected, stored and used in accordance with that third party’s privacy policy.
10.4) Third-party services may include payment providers, booking platforms, social media platforms, analytics services, email providers and other technology providers.
10.5) Primavera Tango is not responsible for the privacy practices of third-party websites or services, except to the extent required by applicable law.

11.) Photography, Video & Recordings
11.1) Primavera Tango may photograph, film or record classes, workshops, performances, events and productions for purposes including:
a) Promotional and marketing material;
b) Social media publication;
c) Website content;
d) Educational content;
e) Archival records;
f) Documentary or production purposes; and
g) Publicity and communications.
11.2) Where practicable, we will provide notice when photography or recording is taking place.
11.3) If you do not wish to be photographed, filmed or recorded, you should not attend the relevant Activity. You may contact Primavera Tango before attending to discuss whether an alternative arrangement is available, but Primavera Tango cannot guarantee that an alternative arrangement will be available or that incidental appearances can be avoided.
11.4) This section does not limit any rights or remedies available to you under applicable law.

12.) The Online Tango Academy
12.1) The Online Tango Academy is an online education area operated by Primavera Tango.
12.2) Personal information collected through The Online Tango Academy may be used for purposes including:
a) Creating and managing user accounts;
b) Processing memberships and subscriptions;
c) Providing access to purchased content;
d) Managing course participation and access;
e) Sending account, payment and service communications;
f) Providing customer support; and
g) Protecting course content and preventing unauthorised access.
12.3) Information relating to Academy accounts may be processed or stored by Squarespace or other third-party providers used to operate the Academy.
12.4) The Online Tango Academy may use third-party payment, hosting, email, analytics and technology providers.
12.5) Your use of The Online Tango Academy may also be subject to additional terms and conditions.

13.) Payments
13.1) Payments made through the Sites and/or Services may be processed by third-party payment providers, including PayPal, Square, Stripe or other payment providers used by Primavera Tango from time to time.
13.2) The payment providers used may vary depending on the type of purchase, booking or payment method.
13.3) Payment providers may collect and process personal and payment information in accordance with their own privacy policies and applicable terms and conditions.
13.4) Payments made through The Online Tango Academy may be processed through Squarespace or another payment provider used by Primavera Tango.
13.5) Primavera Tango generally does not directly store complete credit or debit card details.
13.6) You should review the privacy policies of the relevant payment provider before completing a transaction.

14.) Complaints & Enforcement
14.1) If you have a question or complaint about how we handle your personal information, please contact us at info@primaveratango.com.au
14.2) Please provide sufficient information for us to understand and investigate your concern.
14.3) We will take reasonable steps to:
a) Acknowledge your complaint where reasonably practicable;
b) Review the relevant circumstances;
c) Request further information where necessary;
d) Respond within a reasonable period; and
e) Take reasonable steps to resolve the complaint.
14.4) If your complaint cannot be resolved, you may be able to contact the Office of the Australian Information Commissioner (OAIC), where applicable.

15.) Contact
15.1) If you have any questions, concerns or complaints regarding this Privacy Policy or Primavera Tango’s treatment of personal information, please contact us at:
Email: info@primaveratango.com.au
15.2) You may also contact us to request access to or correction of personal information held by Primavera Tango.

16.) Changes & Updates to This Policy
16.1) Primavera Tango may review and update this Privacy Policy from time to time to reflect changes to:
a) Our Services;
b) Our Sites and technology;
c) Third-party providers;
d) Our information-handling practices; and
e) Applicable legal requirements.
16.2) This Privacy Policy was last updated on 20 September 2026.
16.3) Any updated version of this Privacy Policy will be made available on the Sites and will take effect from the date specified in the updated version.
16.4) We encourage you to review this Privacy Policy periodically so that you remain informed about how we collect, use and disclose personal information.